Terms &
Conditions

Riad Afoulki House (“Riad Afoulki”, “we”, “us”) is a guest house in Tamraght, near Agadir and Taghazout, Morocco. We offer shared dorms, a four-bed room and a suite, as well as stay packages and activities such as surf lessons, yoga, quad biking and trips to Agadir.

These terms apply to every booking made with us, whether through this website, by email, by phone or by message. By confirming a booking you accept them.

The inquiry form on this website is a request, not a booking. When we receive it, we check availability for your dates and reply, usually within 24 hours, with the options, prices and payment details.

Your booking is confirmed only once we have sent you a written confirmation (by email or message) and received any deposit it asks for. The confirmation sets out what is included, your dates, the price and the cancellation terms that apply to your stay.

The person who makes the booking must be at least 18 years old and is responsible for everyone in their group, including making sure they have read these terms.

Prices on this website are shown in euros (€) per person and are a guide. The price that applies to your stay is the one in your booking confirmation. Package prices cover the items listed for that package; anything not listed, such as extra meals, drinks, additional activities, equipment you choose to rent and personal expenses, is charged separately.

• We may ask for a deposit to hold your booking. The amount is stated in your confirmation.
• The balance is due on or before arrival unless your confirmation says otherwise.
• Payment methods available are listed in your confirmation. Bank or card fees charged by your own bank are your responsibility.
• Moroccan tourist tax (taxe de séjour) is charged per person per night where it applies and may be shown separately.

The cancellation terms in your booking confirmation apply to your stay. Unless your confirmation says otherwise:

• More than 14 days before arrival: you can cancel free of charge and any deposit is refunded.
• Between 14 and 7 days before arrival: the deposit is kept; anything paid above it is refunded.
• Less than 7 days before arrival, or no-show: the full price of the booking is due.
• Leaving early does not entitle you to a refund for the nights or activities you do not use.

If you want to change your dates, tell us as early as you can. We will do our best to move your booking, subject to availability and any difference in price.

If we ever have to cancel your booking, we will offer you alternative dates or a full refund of everything you have paid us.

Surfing, yoga, quad biking and excursions are physical, outdoor activities and carry some risk. By taking part you confirm that you are in reasonable health for the activity and that you will follow the instructions of the instructor or guide.

• Surf lessons require you to be comfortable swimming in the sea.
• Please tell us before you arrive about any medical condition, injury or pregnancy that could affect your safety.
• Some activities are run by trusted local partners (for example surf schools, quad operators and drivers). They are responsible for delivering their activity safely and may set their own age or health limits.
• The ocean and the weather decide a lot here. If conditions are unsafe we may move, shorten or replace an activity. Where an activity cannot be replaced, we will refund its share of the package price.
• Instructors and guides may refuse to let anyone take part who appears to be under the influence of alcohol or drugs.

Check-in and check-out times are given in your booking confirmation. Early check-in and late check-out are possible when the room is free; just ask.

Riad Afoulki is a shared house. To keep it a good place for everyone, we ask that you:

• respect other guests, the team and our neighbours, and keep noise down at night;
• do not smoke inside the house;
• do not bring visitors into the rooms without asking us first;
• respect local customs, especially when out in the village.

You are responsible for any damage you or your group cause beyond normal wear. We may ask a guest whose behaviour puts others at risk or seriously disturbs them to leave, without a refund.

Please keep valuables with you or in the storage we provide. We are not responsible for the loss of, or damage to, guests' belongings unless it is caused by our own negligence.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, or any other liability that cannot be limited under Moroccan law. Otherwise, our total liability to you is limited to the price you paid for your booking.

We strongly recommend that every guest has travel insurance covering cancellation, medical costs, personal belongings and the activities you plan to do, including surfing and quad biking.

We are not responsible for failing to provide a service because of events outside our reasonable control, such as extreme weather, natural disasters, epidemics, strikes, government restrictions or transport disruption. In that case we will work with you to find alternative dates or a fair solution.

We keep the information on this website as accurate as we can, but photos are illustrative and rooms, activities and prices may change. Your booking confirmation is what counts.

The text, photos and logo on this website belong to Riad Afoulki or are used with permission. Please do not reuse them without asking us. How we handle your personal data is explained in our Privacy Policy.

These terms are governed by Moroccan law. If a disagreement comes up, please talk to us first; we will always try to sort it out directly. If that is not possible, the courts of Agadir will have jurisdiction, without affecting any rights you have under the law of the country where you live.

Questions about these terms or your booking? Get in touch:

• Email: Contact@riadafoulki.com
• Phone / WhatsApp: +212 6 00 00 00 00
• Address: Riad Afoulki House, Tamraght, Agadir, Morocco